Privacy policy
Welcome to Tawilati.net.
We take the privacy of our users very seriously and are committed to protecting your personal data in accordance with the highest technical and regulatory standards. This policy explains how we collect, use, and protect your information when you use our website or applications.
1. Information We Collect
We only collect information necessary to provide our services and operate the system efficiently. This includes:
Full name, mobile number, and email address.
User location to identify nearby restaurants and shops.
Order details, addresses, and payment method (cash or electronic).
Technical data (device type, operating system, IP address, cookies).
2. How We Use Your Data
We use your data for the following purposes:
Fulfilling and delivering orders to your address.
Managing your account and registered users.
Improving your user experience and personalizing offers.
Sending notifications about order status or system updates.
Contacting you for technical support or inquiries.
3. Data Sharing
We may share user data only in the following cases:
With delivery partners, restaurants, and stores to fulfill orders.
With technology service providers (payment gateways, hosting, SMS).
If required by local laws or a formal court order.
We will never sell or share user data for marketing purposes outside of the Tawlaty platform.
4. Information Protection
We use SSL encryption and advanced security measures to protect data from unauthorized access, modification, or destruction.
All information is stored on secure servers within the Kingdom of Saudi Arabia or in regions subject to similar data protection regulations.
5. Cookies
Our website uses cookies to improve performance and analyze usage. You can disable them in your browser settings, but this may reduce website functionality.
6. User Rights
Users have the right to:
Access and update their personal data.
Request account deletion or information modification.
Withdraw consent to data use at any time.
To request any of the above rights, please contact us via email:
We take the privacy of our users very seriously and are committed to protecting your personal data in accordance with the highest technical and regulatory standards. This policy explains how we collect, use, and protect your information when you use our website or applications.
1. Information We Collect
We only collect information necessary to provide our services and operate the system efficiently. This includes:
Full name, mobile number, and email address.
User location to identify nearby restaurants and shops.
Order details, addresses, and payment method (cash or electronic).
Technical data (device type, operating system, IP address, cookies).
2. How We Use Your Data
We use your data for the following purposes:
Fulfilling and delivering orders to your address.
Managing your account and registered users.
Improving your user experience and personalizing offers.
Sending notifications about order status or system updates.
Contacting you for technical support or inquiries.
3. Data Sharing
We may share user data only in the following cases:
With delivery partners, restaurants, and stores to fulfill orders.
With technology service providers (payment gateways, hosting, SMS).
If required by local laws or a formal court order.
We will never sell or share user data for marketing purposes outside of the Tawlaty platform.
4. Information Protection
We use SSL encryption and advanced security measures to protect data from unauthorized access, modification, or destruction.
All information is stored on secure servers within the Kingdom of Saudi Arabia or in regions subject to similar data protection regulations.
5. Cookies
Our website uses cookies to improve performance and analyze usage. You can disable them in your browser settings, but this may reduce website functionality.
6. User Rights
Users have the right to:
Access and update their personal data.
Request account deletion or information modification.
Withdraw consent to data use at any time.
To request any of the above rights, please contact us via email: